Working Period: 09:00 - 17:00 || Monday - Friday

FAQ

Find answers to frequently asked questions here.
Frequently Asked Questions

If you don't see an answer to your question here, please feel free to contact us with live chat below:

How To Open An Account?

Getting started on Liberty Assets is easy. In order to be able to invest, you need to complete three steps to set up your account:
Go through the registration Process of Creating an Account
Perform Custormer Verification
Investors should carefully consider the investment objectives, risks, charges and expenses of the Liberty Assets Fund before investing.

Why do I have to provide personal information (SSN/DOB/Address/NextOfKin)?

Liberty Assets is required to complete identity verification procedures for know your customer (KYC) purposes. As such, we require you to verify personal information such as your address, date of birth, and SSN#. This information is also needed to produce a K1/1099 for each investment at year end.

Can I create several accounts from one IP address?

To start the registration, click on the “Registration” button on the website. Then, fill out all the required fields as directed. It is forbidden to use fake information because it might lead to various misunderstandings in the future.

How do I get in touch with a Liberty Assets representative?

To ensure your questions are answered in a timely manner, please first ask any inquiries you have by engaging with our live agent here. Alternatively, you can send us an email to info@liberty-assets.com.

Who can invest in these offerings?

If you are not an accredited investor, you are able to invest in the Fund.

How do I make my first investment?

First, you’ll need to set up your account. To begin, click the “Become a member” button on the homepage. After completing your investor profile, you’ll be able to participate in any form of deposit. To make your first investment, simply login to the Liberty Assets platform, visit the Deposit dashboard and then click. Next, click “Invest Now" to enter your desired investment amount, noting the investment minimum. Choose the coin with which you want to make your first investment from the list we have provided

Click "submit". A wallet address will be provided for you. Make the requested investment amount to the wallet address displayed on your screen. After the payment has been confirmed by the company, your investment will become active. You can always send your Proof of payment to our live agents.

Your ability to accept this user agreement

This Site is intended solely for users who are at least 18 years of age or older. By using the Site, you affirm that you are 18 years of age or older and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this User Agreement, and to abide by and comply with this User Agreement.

Why is my investment pending?

Your investment will be marked pending in your portfolio until Liberty Assets receives and clears your funds. It may take up to 5 business days from the date your funds are debited from your account for your investment to become active.

How can i check my account balances?

You can access the account information 24 hours, seven days a week over the internet

Can I redeem my investment during the investment term?

Generally, active investments on Liberty Assets are not liquid. Once your investment has been fully processed, you cannot cancel your investment for the remaining duration of the offering. You can however choose to terminate your investment but the service charge must be paid in full. Your investment is considered fully processed after we’ve delivered the countersigned investment documents, verified your accreditation status, and received your payment.

Our Company and You

Liberty Assets was founded in 2013 by a banking family with branch offices and subsidiaries in all major financial centers around the world for them and provides advisory services on mergers and acquisitions, underwriting and insurance, asset management and brokerage.

Affiliates & Referral

How does Referral Work
Get referral link from referral page,
Share your referral link or QR code with your friends and social media.
Earn upto 10% of friends deposit, when your friends start investing.
Invite more friends to earn more

Can i change my upliner?
No, you can't change the upliner. A user who has invited another partner has the right to get a commission for life from all of that referral's deposits

Identity and KYC

What is KYC
KYC or, by its acronym, Know Your Customer is the practice carried out by companies to verify the identity of their clients in compliance with legal requirements and current laws and regulations. The extensive use of new technologies and the internet makes it necessary to define standards that help fight online fraud. KYC procedure reacts to a legal and global imperative by financial institutions and companies. That is why the KYC procedure responds to a legal and global imperative for any type of business that wants to onboard a user as a client.
KYC is the process of identification and verification of the identity of a client in which a series of controls are applied to avoid having commercial relations with people related to terrorism, corruption or money laundering, among others.

How long does KYC take
Most KYC applications are approved within minutes when a high-quality photo of a supported document is uploaded. High-quality meaning no blur, no cut off corners, no blocked text, no glare and high resolution.However, sometimes, applications can take up to 24-72 hours (during weekdays) to process. If your application has been pending for over 72 hours, you can reach out to support and we will be happy to help.

KYC helps Combat Terrorism and how we play our part
It's up to financial institutions to monitor customer deposits and other transactions to ensure they aren't part of a money-laundering scheme. The institutions must verify the origin of large sums, monitor suspicious activities.
In addition to complying with AML laws, financial institutions must ensure clients are aware of them. One rule in place is the AML holding period, which requires deposits to remain in an account for a minimum of five trading days. This holding period is intended to help in anti-money laundering and risk management.

Deposit and Funding

How to Deposit?
It's convenient and easy to use
Sign into your Liberty Assets Account, then follow these simple steps:
Navigate to the Deposit Page.
Select the Crypto Currency You wish to use.
Enter The Amount you wish to Deposit.
Wait for the conversion to see the equivalent coin value.
Click On Submit.
Send the prescribed crypto to the wallet displayed on your screen.
You’ll receive a confirmation message in your Account for each successful deposit. Plus, we’ll send a Deposit confirmation to your Verified email address

How long does Deposit take?
Deposit Duration ranges from 1 min to 5 working days, this all depends on the Transaction speed of the network used for deposit.

After Deposit, When will i start earning
If you deposit on a business day before 5 pm UTC, you will typically be available to earn the next day. If you deposit after 5 pm UTC or on a weekend, you will typically be available to earn the day after that.

Didn't receive Deposit?
Please Submit the Transaction ID of the Deposit, Amount and Network(Crypto) used for Transaction For our custormer support to verify

Minimum and Maximum Deposit Amount?
There is a minimum and maximum deposit limitation in line with your Subscribed Plan.
In order to Increase maximum Deposit, you have to Apply for your Plan to be Upgraded

Transaction Invoice
In line with Stance of Regulatory Agencies on Money Laundering and Tax Evasion, An invoice for each Transaction Performed on Our Service is kept for Audit Purposes. Thou this information(invoice) is also available to you

Withdrawal

How to Withdraw?
It's convenient and easy to use.
Sign into your Liberty Assets Account, then follow these simple steps:
Navigate to the Withdrawal Page.
Select the Crypto Currency You wish to use.
Enter The Amount you wish to Withdraw.
Click On Submit.
You'll receive a confirmation message in your account for each successful Withdrawal. Plus, we'll send a deposit confirmation to your Verified email address.

After i make a withdrawal request, when will the funds be available in my external account
Withdrawals are paid within 24 hours of request

How Long does Withdrawal?
Firstly it undergoes verification in our Finance Department, finally once it is approved, Withdrawal Duration ranges from 1 hour - 48hours, depending on Transaction speed of the Network.

Do you charge any fees from withdrawals?
No, there is no withdrawal fee applied to your withdrawal requests.

Didn't receive Withdrawal?
Submit a report ticket to our customer support with your details, and await a reply.

My Withdrawal request is processed but the amount did not get in my wallet. Why?
All cryptocurrency transactions are processed after network confirmations. Wait till the confirmations are processed

Withdrawal Time?
Withdrawal is available throughout the Trading duration

Withdrawal Limits?
As Per Company Terms and Condition,There are no limits to Withdrawal.

Special Status Withdrawals
Referrals are accorded special status,which means they can be withdrawn anytime